BICYCLE IS NOT EQUAL TO RACES
Making a return is easy.
1. If you are not 100% satisfied with your purchase,return it within 30 days of receipt and in saleable condition
2. Returns are only accepted online for products purchased directly from sloolife.com,
3. if you have purchased from a SLO’O retail partner then they must also arrange your return or exchange.
4. All returns should be in ‘as new’ condition, both unwashed and unworn.
5. Please keep your product in the original packaging until you have decided whether or not you wish to keep it.
For more details please see the page SLO’O Returns Policy.
Please choose Free shipping (if applicable) or Standard shipping whenever
possible for the least environmental impact.
For all orders placed on our website shipping to the international locations above,
your order will be shipped using EMS International. The shipping cost varies with
each shipping destination and shipping method. Duties and taxes are the responsibilities
of the recipient, these fees will be due at the time of delivery. This shipping method
typically takes up to a week. For shipping to APOs and FPOs, please use the regular
website. If you would like to ship to other countries not listed above or express shipping,
please call customer service 886-2-2659-8117, for specific country shipping charges.
＊ We can not deliver to PO Box address.
＊ Working days: We can dispatch orders on working days only. Working days are
Monday to Friday, please take this into account when placing orders
over the weekend. For example, if you place an order on Saturday
your order will be dispatched on the next working day which is Monday.
＊ If you have a shipping address that is outside of the EU or the US import duties and
taxes may be applied by your local authority. It is a legal requirement that we declare
the full transaction value of the contents of all packages. Local import duties and taxes
are levied by the carrier on behalf of the local customs authority.